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Tag Archive | "computer freezes"

Troubleshooting Checks To Fix Computer Freezes

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Computer freezes are notoriously difficult to troubleshoot since no error messages are displayed on screen. In this post, I’ll show you how to use Microsoft utilities to locate the root cause of the problem.

Often, overheating issues can explain why a computer keeps freezing. If the air vents are blocked with dust or the fans/heat sinks are damaged then the CPU or hard drive will begin to overheat and malfunction. Keep the air vents clear of dust using a can of compressed air. Check the BIOS menu settings for CPU temperatures and fan speeds to see that they are within the expected guidelines of your manufacturer.

Next, you can use the Device Manager utility to identify any hardware problems that could lead to computer freezes. First check to see if there are any device driver issues which can be updated from within the utility. Then, check that there are no hardware conflicts between components (a common problem when installing new peripherals).

The main log file of use for identifying these problems is the event viewer log (start/run/eventvwr). It will detail any events or activities that occurred in the moments before your computer keeps freezing. Try to identify any error codes or application specific messages. You can then use these messages to search online for workarounds, known issues or updates which resolve the problem.

One trivial cause of computer freezes is often when the hard drive becomes too full. If there is less than 4% disk space kept free for virtual memory then the operating system will struggle to function correctly. Get rid of old applications and unused documents in order to free up extra space.

Lastly, try cutting down on the amount of running applications or use the task manager to see which programs are using an exorbitant amount of RAM memory. You should also run an antivirus scan of the hard drive to make sure no malware/adware programs have corrupted the system.

Computer Freezing Issues – Resolving Hardware And Software Faults

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Getting to the root of computer freezing issues is rarely easy without any exception code to guide you. This article looks at troubleshooting steps you can take to evaluate hardware/software issues that may cause the problem.

Start your PC repair checks by listening for hardware/component damage. For example, hard drive problems are usually indicated by strange noises (e.g. a clicking sound which may mean the motor has become damaged or screeching noise which will indicate the heads or spindle are seizing up). Tour best bet is to get a computer technician to look at these types of fault rather than attempt the repairs yourself (as any modifications could worsen the damage to the disk).

If software issues are suspected then your starting point for the PC repair work is run an anti-virus scan using the latest virus definitions. Following that, use a registry cleaner to scan for badly set keys, missing key settings or virus damage to the Windows registry, all of which can lead to erratic computer behavior for applications and the operating system.

If you find your computer freezing up when using one single program then you should try updating it with the latest patch to see if that helps. Alternatively check online for customer support tickets to see if there are any reported known performance issues and check user forums to see if other users are reporting the same fault. As a last resort, try reinstalling the application which will reset registry settings relating to this product that may have been overwritten by another application.

More general computer freezes can be due to disk issues relating to a lack of space or fragmentation. Remove old unused applications you no longer need and run the Disk Cleanup utility to free up at least 10% free space on the disk. Run the Disk Defragmenter utility every three or four weeks to reorder file fragments (and optimize file access times).

If the above computer freezing checks fail to resolve your issue then consider contacting a PC repair technician to have a look at the hardware and software on your PC.